Welcome to the Implementation Office

Setting up methods for how we implement the work we do can be fraught. Different approaches tend to live in separate functions and, sometimes, in opposition. They fight for space and status. They can be rigidly defined, making them unsuitable for some areas and initiatives. They are too demanding for smaller projects. They have measures that make no sense from one context to another. They separate the people part from the 'thing' part. They stop where it moves to BAU, leaving the business to deal with what doesn't work or manage where needs shift.

I love the idea of The Implementation Office!

Rather than Project Management, Change Management, Continuous Improvement, and possibly even Innovation Offices or Departments, it's a one-stop-shop for the best way to achieve our goals.

How would it be if these disciplines and departments worked together, learning from each other? Instead of the silos and rigidity of methodology, we start with the end in mind - successful implementation.

The organisation would need to agree on a few key principles and outline expectations around practices that initiatives must abide by. But allowing for more flexibility in execution could improve outcomes. And a single entity gives an organisation greater oversite of all its projects.

Considering the best approach for each project, incorporating change - ensuring the users and stakeholders are considered - and continuous improvement - to maintain and develop great and sustainable outcomes - would mean developing new and diverse skills for specialists and the organisation.

So, if your organisation isn't already practising this, is this an approach worth considering? How cool would it be to create a methodologically agnostic group of people and set of resources that are dedicated to the best outcomes and growing the understanding and focus on great implementation across the workplace?

Gayle Smerdon